How quickly can you respond to a service request?
We offer same-day or next-business-day responses for most support requests. Priority support is available for ongoing support plan members.
Can you help if I’m not a current customer?
Absolutely! We offer one-time tech support, repairs, and consulting for new clients. No ongoing contract required.
Do you provide remote support?
Yes! We offer secure remote support for troubleshooting, updates, and many common IT issues.
How do your ongoing support plans work?
Our ongoing support plans include regular system maintenance, monitoring, security updates, and priority help desk access, all for a predictable monthly fee.
What industries do you have experience with?
We have experience across a wide range of industries, including healthcare, legal, finance, retail, and more.
What types of clients do you serve?
We provide IT services for both residential and commercial clients, including individuals, small businesses, and organizations.
What should I do if I lose important data?
Stop using the affected device and contact us right away. Our data recovery experts can assess the situation and help retrieve your files.
Are your services covered by a warranty or guarantee?
We stand by our work and offer guarantees on many of our services. Details depend on the specific service provided. Please ask for more information.
Can you help set up or secure my home Wi-Fi?
Yes! We specialize in home network setup, optimization, and security checks for all connected devices.
How do I get started with your services?
Simply contact us by phone, email, or through our website to schedule a consultation or service call.
